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Christmas Expectations, Shipping & Delivery 2024

Customer Experience Christmas Support Hours

The GoodnessMe Team will be enjoying a well-deserved break from the 24th of December 2024. We’ll be back in full swing from Monday the 6th of January 2025 however, if you need any support please reach out. We will be available in a limited capacity d

Warehouse Closure Dates

We can’t leave you without your groceries, snacks, and delicious pantry staples, so we have good news!. Our warehouse will be operating at a limited capacity during the holiday period to get your orders out to you. Please note the warehouse will be c

GoodnessMe Shop Last Chance Christmas Shipping Cut Offs

As we head into the holiday season, we recommend you order all of your goodies before the below dates to ensure they arrive on time. Please see the below as a guide to Christmas delivery times from our Sydney warehouse:. Standard Shipping up until mi

Can I place a personalised message in my order?

Of course! With all of our one-off gift boxes, you’ll be able purchase a “Gift Card Message”. Once you’ve added all of your goodies to the cart, you have the option at checkout to add a Gift Card Message. This is a physical gift card written by the t

Can I gift a one-off box?

You most certainly can. Check out our Gift box range here. Our Pamper Boxes are extremely popular!. Need to add a gift card & message to your gift box? Head to Your Cart and tick the box next to add a gift card message. On mobile, this can be found d

Can I get the receipt taken out of my order?

We’ve got you sorted, our warehouse doesn't place receipts in any of our orders.

How long will my shop order take to arrive?

Please be mindful that due to the nature of the festive season, our couriers may experience some delays. During our office closure times, our warehouse team will be working at a limited capacity and will ensure to get your orders out as soon as possi

Why has my tracking number not been updated?

In this case, your order has been prepared and picked up as normal, however, sometimes our couriers don’t scan all parcels. Allow a few extra days as it may land on your doorstep as our couriers may be experiencing delays. To find out more details ab

When will I receive my January GoodnessMe Subscription Box?

To ensure your box is not waiting unattended on your doorstep while you enjoy your well-earned break, we will be dispatching January 2025 Subscription boxes from the Monday 13th of January 2025. For orders placed after the 6th of January 2025, our wa

When will I receive my December GoodnessMe Box?

We will commence our first Dispatch of Subscription Boxes from the 2nd of December 2024. If you have received tracking confirmation, this is the best way to keep an eye on your delivery or reach out to your courier directly. For subscription box orde

I still haven't received my December Box?

If you have received tracking but no updates, the fastest & most up-to-date way to track your delivery would be to reach out to the courier direct. ARAMEX-  Enter your tracking details into the tracking tab on the Aramex site hereAUSTRALIA POST- Ente