Christmas Expectations, Shipping & Delivery 2025
Customer Experience Christmas Support Hours
The GoodnessMe Team will be enjoying a well-deserved break from the 19th of December 2025. We’ll be back from Monday the 5th of January 2026 however, if you need any support please reach out. Our Customer Experience Team who will be available at limi
Warehouse Closure Dates
We can’t leave you without your groceries, snacks and delicious pantry staples, so we have good news! Our warehouse will be operating during the holiday period to get your orders out to you. Please note the warehouse will be closed on public holidays
GoodnessMe Shop Last Chance Christmas Shipping Cut Offs
As we head into the holiday season, we recommend you order all of your goodies before the below dates to ensure they arrive on time. Please see the below as a guide to Christmas delivery times from our Sydney warehouse:. Standard Shipping up until mi
Can I place a personalised message in my order?
Of course! With all of our one-off gift boxes, you’ll be able purchase a “Gift Card Message”. Once you’ve added all of your goodies to the cart, you have the option at checkout to add a Gift Card Message. This is a physical gift card written by the t
Can I gift a one-off box?
You most certainly can. Check out our Gift box range here. Our Pamper Boxes are extremely popular!
Can I get the receipt taken out of my order?
We’ve got you sorted, our warehouse doesn't place receipts in any of our orders.
How long will my shop order take to arrive?
Please be mindful that due to the nature of the festive season, our couriers may experience some delays. During our office closure times our warehouse team will be working at a limited capacity and will ensure to get your orders out as soon as possib
Why has my tracking number not been updated?
In this case your order has been prepared and picked up as normal, however, sometimes our couriers don’t scan all parcels. Allow a few extra days as it may land on your doorstep as our couriers may be experiencing delays. To find out more details abo
When will I receive my January GoodnessMe Subscription Box?
To ensure your box is not waiting unattended on your doorstep while you enjoy your well-earned break, we will be dispatching January 2025 Subscription boxes from Monday the 12th of January 2026. For orders placed on or after the 5th of January 2026,
When will I receive my December GoodnessMe Box?
We will commence our first dispatch of December Subscription boxes from the 1st of December 2025. For subscription box orders placed after the 25th of November 2025, our warehouse will be dispatching December Subscription boxes on and intermittently
I still haven't received my December Box?
The fastest & most up-to-date way to track your delivery would be to reach out to the courier direct. ARAMEX- Enter your tracking details into the tracking tab on aramex site hereAUSTRALIA POST- Enter your tracking details into the tracking tab on