I've moved house, but my box is going to my old address

No worries. Easily sorted.

Easy peasy lemon squeezy…

You can update your address by logging into your account and following the steps below.

Log into your account and head to your profile                           
Click "My Subscription"
Click "Shipping Addresses"
Select your subscription and select "edit shipping address"       
Update your address, and then click "Edit Shipping Address" to save (*Note: If it's a PO Box/ Parcel Locker address, please put it in the Address line 1 )
Next, click here to go back to your account
In the left-hand column (or in the drop-down on mobile) Click "Details and Addresses"
Click "Edit Address" and enter your new, updated address, and then click save
Then click the button "Make Primary" next to the updated address.
To confirm your address has been updated, please email [email protected].   

We recommend reaching out to ensure your box is delivered to the correct address. Please note, your address needs to be updated by the 18th of the month to ensure your next Box is delivered to the correct address.

If you’ve received a tracking no, please contact our partner couriers for redirection Aramex on (08) 9356 5309 or Australia Post on 13 76 78.

Any problems please drop us a line at [email protected]

I've moved house, but my box is going to my old addressUpdated a year ago