From 7th Feb 2024, at 1:30 PM AEDT, the items in your cart need to reach the minimum order spend of $50 after discounts, to place your order. If you apply a discount code that brings your total order value below $50, you must increase the cart value
We always try to get our shop orders out the door in 2-4 business days. There are rare occasions when we’re waiting on suppliers. ‘Specially when a particular product has gone off the charts and there’s limited availability left. At these times, we m
If you’ve received a tracking number for your shop order, keep an eye on this so you can track the delivery through Australia Post. Once we hand your parcel over to Australia Post we can’t guarantee exact delivery times. But we can promise it’ll defi
If you can see your shop order’s been picked up but no tracking number, hold tight. Sometimes the couriers take a couple days to scan it into their system. If you think there may be an issue, please flick us an email at [email protected]. We’ll b
We most certainly do. Who wouldn’t want their order super-quick? To see our express Shipping rates click here. Bear in mind, while Express Post is our fastest postal service, current circumstances mean Australia Post can't guarantee next-business-day
Oh no! Sorry ☹. Let’s see what we can do…. Please take photos of the damaged shop item. It must be unused, in the same condition you received it, and in the original packaging. We’ll need you to contact us within 2 days after delivery. Please email u
Uh-oh. That’s not what any of us want to hear. If you think there may be an issue with your shop order, get in touch with Australia Post Help & Support HERE. Alternatively, give us a shout and we’ll chase down your postie or look under the bushes. We
No, the use of one code/voucher or gift card is honored at a time. Keep the extra for next time!
Something must’ve gone wrong if you want to return your goodies. Perhaps you received a damaged or incorrect shop item? Be sure to choose GoodnessMe goodies carefully as we can’t accept returns/exchanges or give refunds for change of mind or personal
There are rare occasions when we’re waiting on suppliers. ‘Specially when a particular product has gone off the charts and there’s limited availability left. At these times, we may split your order to get as much as possible to you as quickly as poss
During times of extreme heat (hello Aussie summer!), we will send your chocolates in an insulated pouch to reduce the likelihood of spoilt chocolate/products. It will appear in your checkout and a $5.50 AUD fee will be incurred. If this solution is r
Please note that our refund policy does not cover personal preferences, including but not limited to not liking the flavor of a product. Here at GoodnessMe, we try to provide accurate product descriptions and information to help you make an informed
Yes, you sure can add a gift card and message to your one-off gift box for a small fee. Head to Your Cart and tick the box next to add a gift card message. On mobile, this can be found directly under the products in your cart. On the desktop, it will
In order for us to provide you with a formal Corporate Bulk Order quote, we require the following details: 1. The amount of units you are after of the product/s2. The specific delivery address(s)*3. The expected delivery date *multiple address will r