The GoodnessMe Snack Boxes are a set selection of wholefood snacks that are checked against our Real Food Code and dispatched to your door every 30 days. The GoodnessMe Snack boxes are available to purchase either buy-once (one-time purchase) or as a
The GoodnessMe Box is a monthly subscription in which every month you will receive up to 10 products that will change every month. The GoodnessMe Box is designed to surprise you every month with a selection of wholefood goodness that is checked again
A buy-once snack box is a box that you buy once and does not renew. A subscription snack box is a subscription that will automatically renew every 29 days from the date of purchase and is dispatched from our warehouse every 30 days.
Select whether you would like a buy once box (does not renew) or a box on subscription (renews every 30 days). Place your order through the checkout. We’ll ship your box the next business day. If you selected a subscription, it will renew every 29 da
Definitely! When purchasing a snack box, just select the buy-once option as this will not automatically renew.
Shipping rates are the same as our online grocery shipping rates. Free standard shipping over $99 for metro and non-metro areas. Free standard shipping over $120 for remote areas. Other shipping rates can be found here
Delivery is subject to the courier delivery schedule. We ship your orders with Australia Post. We aim to dispatch your order next business day excluding NSW public holidays. For delivery times, please check Australia Post’s website.
This is listed under each box's “Description” on the product page. Please note, that on the occasion that any product becomes unavailable, we will swap it for a similar product of equal or greater value.
Yes, however, this will incur a regular ongoing cost. You can see more information here
If you select subscription for any snack box, then it will automatically renew every 29 days from the date of purchase and will be dispatched on the 30th day, provided it is a business day. If it is not, it will be dispatched on the next business day
For subscriptions, they will automatically renew 1 day before dispatch (every 29 days from the day of purchase) unless cancelled 2 days prior. Dispatch will occur every 30 days from the day of purchase. Buy-once orders will not automatically renew. T
Yes, please reach out to [email protected] before your renewal date and we can arrange this for you. Once your order has been processed, we cannot skip that order.
We currently do not offer additional dietary requirements for the GoodnessMe Snack Boxes on top of the existing dietary requirements available for each box. If you’re looking for a specific dietary box, please reach out to [email protected] and
Easy! Log in to your account or create one if you do not already have one, or did not create one at checkout. It will need to be with the email address the box was originally purchased on. To cancel your subscription just follow the steps outlined be
In the unfortunate event that a product does become unavailable or discontinued, we will swap it with a similar product of equal or greater value.
The GoodnessMe Snack boxes have a strict no-refund policy. The GoodnessMe Snack Box is a subscription service that auto-renews, agreed upon sign up. If there are issues with your product(s) please don’t hesitate to get in touch. Drop us a note at hel
You can update your address for the GoodnessMe Snack Boxes that are on a subscription easily. Log in to your account and follow the steps below. Log into your account and head to your profile. Click "My Subscription". Click "Shipping Addresses". Sele
At this moment we do not allow for personalisation in the GoodnessMe Snack Boxes. This is something we are working on to have in the future.
Yes, you can cancel at any time and will still receive all the boxes remaining on your subscription.
All products in the Kids Snack Boxes are not made with any peanuts or tree nuts as the main ingredient however, please note that some products may have been made in shared manufacturing facilities and therefore, may contain traces of peanuts and tree
By purchasing a GoodnessMe Snack Box on a subscription, you get tonnes of rewards!. Within the first 48 hours after purchasing a subscription, you will be automatically moved into the subscriber tier to start redeeming additional rewards. If you are